Return and Exchange

🛍️ Jinger Nail Return Policy 🛍️

✨ Our Commitment to Your Satisfaction:

At Jinger Nail, we want you to be absolutely thrilled with your purchase. If, for any reason, you're not completely satisfied, our return policy is here to make things right. Please take a moment to familiarize yourself with our guidelines below.

📅 Free 7-Day Returns for US Customers:

Our return policy entails a seven-day timeframe for returns, with return shipping fees to be covered by the customer.

🚚 Shipping Fee Deduction:

Please note that the original shipping fees are non-refundable. Additionally, a return shipping fee will be deducted from the refund amount to cover the cost of return processing.

🌟 Qualifications for Returns:

To qualify for a return, please ensure that:

  • Items are in their original condition without any signs of wear or damage.
  • Items returned by mail must be in all original packaging, including tags, boxes, and pouches.

🎁 Sets and Returns:

When it comes to sets, we kindly ask that you return the complete set. No individual item from a set can be returned for a refund, store credit, or size exchange. We appreciate your understanding as this policy ensures the integrity of our curated collections.

🔗 Initiating a Return:

To initiate a return, please follow these simple steps:

  1. Contact Us: Reach out to our customer support team at jingernail@gmail.com with your order number and reason for the return.

  2. Package Your Items: Carefully pack the items in their original packaging, ensuring all components are included.

  3. Ship Your Return: Use a reliable shipping method to send the package back to us. The return window closes 7 days after the day the shipment is delivered or picked up.

📧 Questions or Concerns:

If you have any questions or concerns about the return process, feel free to contact our customer support team at jingernail@gmail.com. We're here to assist you every step of the way.

🌈 Thank You for Choosing Jinger Nail!

Your satisfaction is our priority, and we appreciate the opportunity to serve you. We hope your Jinger Nail experience is nothing short of fantastic!

✨ Jinger Nail - Beauty, Simplified. ✨